Top 5 Community and Personal Service Worker Occupations
|Aged and Disabled Carers||171,000|
|Bar Attendants and Baristas||111,500|
Community and Personal Service Workers provide a wide range of services, including in the areas of aged and disability care, health and social welfare, child care, hospitality, policing, tourism and sports. This group recorded the strongest growth of all the broad occupation groups over the past five years, rising by 21.4% (or 234,300 new jobs). A significant number of jobs were created for Carers and Aides (up by 121,800), including a large rise for Aged and Disabled Carers (49,800 new jobs), reflecting strong demand for carers as Australia’s population ages.
The number of online vacancies advertised for Community and Personal Service Workers increased strongly over the past five years (up by 34%), but remains below the peak in 2007.
Entry pathways are varied, reflecting the diverse range of services provided by workers in this group. Around 42% of workers have a certificate III or higher vocational qualification, 32% do not hold a post-school qualification and 18% have a bachelor degree or higher. Qualification requirements for some occupations have changed over the past decade. For instance, Ambulance Officer and Paramedic training is now generally undertaken as a bachelor degree and Child Carers who work in long day care centres need a certificate III or diploma qualification.
This occupation group is female dominated and part-time employment is common, although there are differences by subgroup. For example, the Protective Services Workers group (which includes Police, Fire and Emergency Workers and Security Officers and Guards) has a predominantly male workforce (77%) and a relatively low level of part-time employment (15%).
Young workers (aged 15 to 24 years) account for almost a quarter of workers in this group. Hospitality Workers has a particularly large share (54% are aged 15 to 24 years), so there are opportunities in this group for young people to enter the labour market.
Community and Personal Service Workers typically require a range of skills which are less likely to be automated with technology, such as interpersonal and communication skills. Employment in this group is projected to grow strongly over the five years to May 2022 (up by 19.2%), with particularly strong growth projected for Carers and Aides (27.0%).
Did you know?
23% of Community and Personal Service Workers are undertaking study, with 13% attending university
Employment by occupation subgroup, Community and Personal Service Workers
|Employment||Employment Profile||Workforce Educational Profile||Projected Employment|
|Employ’t Nov 2017||5 year change
to Nov 2017
|Part-time||Female||Aged 15 to 24 years||Aged 55 years or older||Bachelor degree or higher||Cert III or higher VET qual||No post-school qual||5 year change to May 2022|
|Health and Welfare Support Workers||116.3||-1.2||-1.0||39||71||7||22||28||57||10||16.5|
|Carers and Aides||548.4||121.8||28.6||60||85||15||20||16||51||23||27.0|
|Protective Service Workers||157.2||13.2||9.2||15||23||10||14||18||45||28||8.5|
|Sports and Personal Service Workers||210.3||50.2||31.3||58||65||27||13||19||37||34||21.0|
|All Community and Personal Service Workers1||1,331.4||234.3||21.4||55||69||24||15||18||42||32||19.2|
1. Some data are trend and, for these, totals do not add
Sources: ABS, Labour Force (trend and annual averages of original data); ABS, Census of Population and Housing; ABS, Australian and New Zealand Standard Classification of Occupations; Department of Jobs and Small Business, Occupation Employment Projections; Department of Jobs and Small Business, Internet Vacancy Index
For more information see joboutlook.gov.au