Clerical and Administrative Workers

This image shows that there were 1,666,100 people employed as Clerical and Administrative Workers as at November 2017, up 0.3% since November 2016 and 1.1% since November 2012Employment is projected to grow by 1.7% over the five years to May 2022.
28% of jobs are regional (no change over 5 years).
75% of workers are female (down 1 percentage point over 5 years).
60% of workers hold post-school qualifications (up 7 percentage points over 5 years).
37% of jobs are part-time (up 2 percentage points over 5 years).
The median age is 43 years (up 1 year over 5 years).

Top 5 Clerical and Administrative Worker Occupations

Top 5 Clerical and Administrative Worker Occupations
Occupation Number
General Clerks 235,600
Receptionists 180,700
Accounting Clerks 130,600
Contract, Programme and Project Administrators 121,100
Offoce Managers 117,600

Employment, Clerical and Administrative Workers (‘000)

This line chart shows the number of people employed in the Clerical and Administrative Workers occupation group over the period from November 1997 to November 2017. The chart shows employment increased steadily over this period to 1,666,100 in November 2017.

Clerical and Administrative Workers provide support to businesses by organising, storing, manipulating and retrieving information. Employment is widely dispersed across industries, but regardless of the industry, jobs are likely to be office-based.

Employment of these workers fell over the past five years. Advertised vacancies also decreased (down by 19% over the last five years) to be around half the peak recorded in 2007. Nonetheless, there are employment opportunities in this group, including for people who do not hold post-school qualifications (about 40% of workers do not have post-school qualifications).

Employment growth in this group is projected to be subdued over the five years to May 2022 (up by 1.7%, compared with 7.8% across all occupations).

Educational attainment, Clerical and Administrative Workers (%)

Shows the educational attainment profile of the Clerical and Administrative Workers workforce.  Bachelor degree or higher 23%. Certificate III or higher VET qualification 30%. Other qualification 7%. No post-school qualification 40%.

Age profile, Clerical and Administrative Workers (%)

Shows the age profile of the Clerical and Administrative Workers workforce. 10% aged 15 to 24 years. 21% aged 25 to 34 years. 22% aged 35 to 44 years. 25% aged 45 to 54 years. 22% aged 55 years or older.

Sources: ABS, Labour Force (trend and annual averages of original data); ABS, Census of Population and Housing; ABS, Australian and New Zealand Standard Classification of Occupations; Department of Jobs and Small Business, Occupation Employment Projections; Department of Jobs and Small Business, Internet Vacancy Index

For more information see joboutlook.gov.au